Saturday 15 April 2017

Solution to COD amount non-remittance

Solution to COD amount non-remittance

Issue : 
Non-remittance of COD Amount to sender even Postman-Supervisor-Tools-ParcelCODStatus is showing "Data transmitted from this office"

In Parcelnet, Parcelnet delivered will be updated but ePayment delivered will not be updated.
Root Cause: While doing COD Data Entry, Booking date is not changed to original booking date from default date (which is 01/11/2016) and such articles are treated as "Legacy Data" by ePayment Server.

Solution : CEPT provided an EXL to update BDate and other necessary changes in ePayment database
Thanks to C.SuJith KumAr Postal Assistant Nizamabad H.O Nizamabad Division
Download by using below link

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