Procedure to cancel the POSB ATM card issued to BO accounts in DOP Finacle

Procedure to cancel the POSB ATM card issued to BO accounts in DOP Finacle

As well all know we should not issue POSB ATM cards for BO accounts as per the Directorate instructions.

What if the POSB ATM cards are already issued to BO accounts?

The answer to the above question is mentioned below for all the users purpose.

STEP BY STEP PROCEDURE TO CANCEL THE POSB ATM CARD ISSUED TO BO ACCOUNTS IN DOP FINACLE :-

Kindly instruct the SOL to follow below mentioned steps immediately:

1. Invoke modify function in CCMM menu. Enter CIF ID. Select card number from searcher. Click on Go.

2. In the next screen select Action as "Closure". Click on submit.

3. Supervisor should verify above entry in CCMM menu after cross checking all details of customer.

​Note-These cards cannot be issued to another CIF. Update relevant records and then destroy the cards at your end.