Procedure to link multiple accounts for single POSB ATM card in DOP Finacle

Procedure to link multiple accounts for single POSB ATM card in DOP Finacle

Generally in DOP we can link the multiple accounts for single POSB ATM cards.

The above mentioned scenario will arise when the customer is having the general SB account and Pension SB account and what if the customer approaches to link the both SB accounts to single POSB ATM card?

The answer to the above question is explained clearly below with step by step procedure.

STEP BY STEP PROCEDURE TO LINK MULTIPLE ACCOUNTS FOR SINGLE POSB ATM CARD IN DOP FINACLE :-

• In CCMM Menu use function modify- provide CIF Id , use searcher to select the card and click on Go.
• In the next screen, click on Add button, user searcher to select the account id and name will be displayed. 
• Ensure that the name should not contain any special characters nor it should exceed 21 characters including spaces.
• Then select Instant/Personalized in card type (as the case may be)
• Select Primary card as "NO" and Action as Link. Then validate the entries.
• After doing all the above said activities, please confirm that that Primary Account Flag as "Y" for the already active account and "N" for the newly linked account with out fail before submitting the same. If not, change the Primary flags correctly by clicking on the rows before submitting the data.
• Verify the same after submitting with the correct details