Delivery of Citizen Centric Services through Post Offices - Interaction with unions

Delivery of Citizen Centric Services through Post Offices - Interaction with unions

List of citizen centric services proposed to be offered through Post offices

1. Government to Consumer (G2C)

• Various Government Services like
• Birth/ Death Certificate,
• Forms Download and Submission,
• Property Tax and Registration,
• Bus Pass,
• Railway Ticket,
• Passport,
• Licenses,
• Permit,
• Subsidies etc.
• Insurance Services (except Life Insurance)
• Passport
• Premium Collection Services of LIC, SBI, ICICI Prudential, AVIVA DHFL and Other Insurance Companies
• E-Nagrik & E- District Services {Birth/ Death Certificate etc.}
• Pension Services
• NIOS Registration
• Apollo Telemedicine
• NIELIT Services
• Aadhar Printing and Enrolment
• PAN Card
• Electoral Services
• E-Courts and Results Services
• State Electricity and Water Bill Collection Services
• IHHL Project of MoUD (Swachh Bharat)
• Digitize India
• CyberGram

2. Business to Consumer (B2C)

• Online Cricket Course
• IRCTC, Air and Bus Ticket Services
• Mobile and DTH Recharge
• English Speaking Course
• E- Commerce Sales (Book, Electronics, Households Items etc.)
• Agriculture Services
• CSC Bazaar

3. Business to Business(B2B)

• Rural BPO (Data Collection, Digitalization of Data)

4. Educational Services

IGNOU Services-              Examination Form, Results declaration, Students Admission or Offering

courses from IGNOU etc.   

NIELIT Services-                Online Registration/ Fee Collection, Online Examination Form submission and printing of examination.   

NIOS Services-  Registration of Students, Payment of Examination Fees, Declaration of Results. 

5. Financial Inclusion

Banking-              Deposit, Balance Enquiry, Statement of Accounts, Recurring Deposit Accounts,  

Insurance-          Health Insurance, Crop Insurance, Personal Accident, Motor Insurance etc.   

6. Other Services

Agriculture-       To avail the agriculture services, Farmer registration is done. It helps the farmers to receive advisories related to it from experts. In addition, many other services like Weather Information, Soil Information is also provided to the citizens.   

Recruitment-     Notification for Recruitment in Indian Navy, Indian Army, Indian Air Force is provided.   

Income Tax Filling- Income Tax Returns can also be filed through CSC. Manual is available in

English and Hindi for VLE.   

 List of Postal services proposed to be offered through Common Service Centres  

Booking of Registered/Speed Post  

Booking of eMO  

Acceptance of deposits in POSB accounts.  

Acceptance of PLI/RPLI proposals/premium