CSC Services from Branch Post Offices – Letter Dated 11.05.2021
In this pilot phase , it is requested to make the BPMs do almost all the available transactions not only restricting them to mobile recharge alone, so that before the all india launch, we can gain enough expertise and sort out all the teething problems.
30-01/2019plg(BOCSC)
Government of India
Ministry of Communications
Department of Posts
(RB & Plg Division)
Dak Bhawan, Sansad Marg
New Delhi-110001
Dated 11.05.2021
To
All CPMGs
Subject: CSC services from Branch Post Offices.
Ref : This Office letter of even number dated 04.05.2021
A kind reference is invited to the above , in continuation to this, it is informed that the 230 BPMS selected 10 each from the circles are being imparted training by CSC on 11.05.2021 and 12.05.2021. These BPMs may be onboarded in the CSCs Digital seva Portal through circle admins by 12.05.2021, so that they can start transacting from 13.05.2021
The response received from the BPMs during the training and the feedback received from the some circles are very much encouraging. I would like to share with you once such case where shri Gourav Dharane BPM venikotha BO, Yawatmal Division , Maharashtra Circle has performed 40 csc transaction on first day of working in CSC app , there are many BPMs who were already working as VLE ( villege level entrepreneur) for CSC. Since the same model is being incorporated here, these BPMs can also be used for providing handholding support to the newly onboarded BPMs .
Whatsapp Groups are being created and these 230 BPMs along with Nodal Officers and Circle Admins are added in it to share the issues and best practices for solution and information for others.
In this pilot phase , it is requested to make the BPMs do almost all the available transactions not only restricting them to mobile recharge alone, so that before the all india launch, we can gain enough expertise and sort out all the teething problems.
Rejesh Singh
DDG (DARPAN, Planning & RBD)
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